Communication Is My Mission – Judith Harper – Resume

Web design and content, technical writingtraining and support web sites, classroom and web-based training, as well as articles and copywriting, written in assignments where technical knowledge, demonstrated writing proficiency, and proven ability to operate independently are essential: that’s what Judith Harper has been producing for clients since 1984.

Professional Profile

  • A passion for reader-friendly copy that is clean, clear, concise, and carefully crafted for its intended purpose.
  • Proven ability to transform rough outlines, extensively revised design requirements, disorganized test results, or undecipherable engineering notes into step-by-step procedures, clear and concise explanation, or performance-enhancing instruction.
  • A track record of developing web sites that make it easy for readers to find the information they need and enjoy reading it when they find it.


  • Use rapid development tools to produce web-based training courses for financial service employees at a large international manufacturing and marketing company.
  • Wrote procedures, technical reference documents, online training courses, and web-based help for Windows enterprise platforms.
  • Wrote manuals for e-mail applications, engineering equipment design, and Oracle based systems.
  • Developed custom online documentation for standard and Web-based (intranet) applications.
  • Wrote procedures for support and maintenance; developed an XML-based intranet procedure-generation system using Active Server pages.
  • Wrote online help systems for Oracle-based formulation management system support and global inventory management systems.
  • Wrote research reports about the growing and changing markets for processing chemicals and substrate materials used in semiconductor manufacturing.
  • Was a contributing writer for several trade, technical, and general-interest publications covering computer hardware/software, construction and manufacturing equipment, and technology-oriented business issues.
  • Was an adjunct instructor for Technical Writing/Editing classes at Cincinnati State University.
  • Founded and operated QED Systems, a technical communication company that provided document design, writing, and editing services to technology-based companies in the Cincinnati-Dayton area.
  • Wrote user guides for a wide range of software and equipment systems: a UNIX-based USAF central datacomm system, four-axis lathe operation, automated precision measuring equipment, financial equipment software and hardware, bar-code marking equipment, remote telemetry systems, computer-assisted dispatch system, and many others.
  • Wrote procedures for numerous manufacturing systems, such as liquid processing and packing, and waste handling.
  • Wrote technical reference manuals, system specifications, and design guidelines for material handling, data extraction, and data warehousing systems.
  • Developed technical training courses for telecommunications sales executives.

Professional Experience

  • Atos Origin, Application Developer 4: Sep 1998 – Present
    Developing classroom and web-based training for financial service executives at Procter and Gamble; Writing procedures, manuals, and content for training web sites at Hewlett-Packard, Procter and Gamble, Cincinnati Bell, and Givaudan Roure.
  • PublishSmart!, Freelance Journalist/Technical Writer: Mar 1994 – Present
    Contributing writer for technical and trade journals and market research publishing companies.; wide range of software and process documentation and training design and development work.
  • Owner, QED Systems, Cincinnati: 1985-94
    Operated a small company that provided technical communication services to technology-based organizations, including a number of Fortune-500 companies.
  • Educational Designer, AT&T Communications: 1984-85
    Developed training courses for telecommunications executives.
  • Project Engineer, Drackett, 1981-84; Product Technical Engineer, Procter & Gamble 1976-81
    Managed design and construction of manufacturing facilities.

Education and Professional Training

  • M.A. Journalism, Ohio State University (GPA 3.9/4.0)
  • B.Ch.E. Chemical Engineering, University of Dayton (GPA 3.3/4.0)
  • B.S. Microbiology/chemistry, Ohio State University (GPA 3.3/4.0)
  • Data processing coursework, Raymond Walters College, University
    of Cincinnati
  • Education coursework, Ohio State University College of Education

Professional and Community Affiliations

  • Greater Cincinnati ASTD: Member, 2008-11
  • Society for Technical Communication: Senior Member; Newsletter Editor; President, 2006-07; Vice President, 2005-06; Secretary, 2004-05
  • Centre ACT (program to provide free computers, software, and training to at-risk high school students) Board Member, 1995-2001
  • Volunteer Cincinnati Advisory Board, Member, 1985-86
  • Society of Women Engineers (1980-83), South Ohio Section Secretary, National Publications Chair
  • American Institute of Chemical Engineers (1981-82), Ohio Valley Section Education Committee, 1982 Committee Chairman of Year
  • University of Cincinnati Evening College, Dean’s Office (1980-82), Academic Advisor for Engineering and Natural Sciences

Client History (partial list)

AM Graphics Centric Consulting
Cincinnati Bell Telephone Cincinnati Milacron
Control Data Corporation Dayton Power and Light
Energy Innovations Givaudan Roure
Intelliseek Intercomputer Communications Corp.
Miller Brewing Company Monarch Marketing
NCR Corporation Procter and Gamble
Quantum Chemicals Sheffield Measurement Division
Standard Register Tandem Corporation
Tekmar Corporation Westinghouse Materials Company

Software Experience

Document/Word Processing
MS Office (through Office 2007) Adobe Acrobat
Rapid E-Learning
Lectora Camtasia Studio
Paint Shop Pro (5 through X2) Dreamweaver (MX 2004)
Photoshop Elements SnagIt
Web Development/Frameworks
WordPress Thesis
Genesis Drupal
Operating Systems
Windows (3.1, 95/98/NT/2000/XP), Windows 7) OS/2 2.11/Warp
Single Sourcing/Repurposing Content
AuthorIt Doc-to-Help